D13 Privacy Policy
This Privacy Policy explains how d13 collects, uses, and protects personal information of users interacting with our online gambling platform.
Information Collected
We collect various types of information to ensure our services function properly, including:
- Account Information: Name, email address, phone number, and other identification details provided during registration.
- Device & Browser Information: Technical data such as device type, operating system, IP address, and site/app usage behavior.
- Payment Information: Details of transactions using Malaysian Ringgit (MYR) and supported payment methods like Boost and GrabPay.
- Cookies & Tracking Technologies: For improved user experience, including saving preferences and usage analytics.
- Usage Data: Statistics on site interactions, visit duration, and system performance.
Purpose of Information Use
Collected information is used for:
- Processing user account registration and verification.
- Facilitating transactions and managing payments and withdrawals.
- Improving user experience and tailoring platform content.
- Compliance with legal requirements and prevention of fraud or misuse.
- Providing customer support and important service-related communication.
Cookies & Tracking
D13 uses cookies to save user preferences and analyze site usage. You can adjust your cookie settings via your browser; however, some features may not work fully if cookies are disabled.
Data Storage & Security
All personal data is stored using multiple security protocols including SSL encryption and layered access control to protect against unauthorized access, loss, or disclosure.
Information Sharing with Third Parties
D13 does not sell your personal information to third parties. However, we may share data with relevant parties such as payment providers, technical support, or authorities as required for service or legal purposes.
User Rights
You have the right to:
- Access: Obtain a copy of the personal data we hold about you.
- Correction: Request corrections of inaccurate or incomplete information.
- Deletion: Submitting requests to delete data, subject to legal requirements.
To exercise these rights, please contact our support team via the FAQs or contact form.
Policy Changes
D13 reserves the right to update this privacy policy over time to comply with new legislation and enhance services. Changes will be posted on this page.